The Blog

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‘Being professional’ is so over-rated

How to Deal with Passive-Aggressive People

The day I received crappy news – and how it changed the way I now break bad news to others

The ONE thing you need to do in 2017 if you're a leader

Why There’s Nothing Wrong With “Fake It ‘Til You Make It”

Workplace or Warzone?

How to Build Rapport with People Who are Very Different from You

Are You a Teddy Bear, a Turtle, a Shark, a Fox or an Owl when Dealing With Conflict?

8 KEYS TO COMMUNICATE WITH COLLEAGUES WHO DRIVE YOU NUTS

How to Manage Staff Conflict in your Organization